10 Things you should know about Operational Resilience
- Operational Resilience is the ability of an organisation to continue to deliver critical operations throughout a disruption.
- Operational Resilience does not replace Risk Management nor Business Continuity, it enhances them.
- Operational Resilience is an outcome of Risk Management, Information Security (including Cyber), Incident Management, Business Continuity, and IT Disaster Recovery.
- To succeed, a Resilience Plan needs appropriate Governance (i.e. a Policy, an agreed Scope, Responsibilities, Resources, and Reporting).
- Sources of disruption include failures of People, Processes, Technology, Facilities, and Information.
- You need to identify all critical functions / activities and their dependencies (aka Business Impact Analysis).
- Consider setting two ‘Impact Tolerance’ levels: one in which the consumer / customer is adversely affected; and another in which the organisation is affected in an intolerable way.
- Resilience requires four abilities:
- Anticipation – of longer-term changes,
- Monitoring – leading indicators (KRIs),
- Responding – to a disruption, and
- Learning – from events and scenario testing.
- Scenario Testing is a great technique for validating response plans and identifying gaps.
- Resilience is a journey from ordinary to excellence and the milestones are levels on a maturity model.
Recent News
Carbon Accounting – I’ve calculated my emissions – How do I report?
Congratulations you've calculated your emissions! Now for next steps. Reporting your emissions is a crucial step for transparency, ...
Read More CNaught and GreenFeet Team Up to Simplify Climate Action
We are so excited to announce our partnership with CNaught, a leading provider of high-integrity carbon credit portfolios. ...
Read More Carbon Accounting – Where Do I Start ?
Are you a business looking to measure your carbon emissions? Do you find yourself lost amongst the numerous ...
Read More How Incidents Link to Controls
Effective risk management is essential for organisations to protect their assets, reputation, and operational continuity. One of the ...
Read More CalQRisk Nominated for Four RegTech Insight Awards – Vote Now!
We’re excited to share some fantastic news—CalQRisk has been nominated for four prestigious awards in the RegTech Insight ...
Read More CalQRisk: A Finalist for the 2025 ECSO Cybersecurity Awards
We are thrilled to announce that we’ve been named a finalist in the ECSO Awards 2025, competing for ...
Read More CalQRisk Acquire GreenFeet and Launch Sustainability Solution
CalQRisk have acquired GreenFeet, a tried and tested solution that allows organisations to - Calculate their emissions using ...
Read More Digital Operational Resilience Act (DORA): A New Era Begins
Today, January 17th, 2025, marks a significant milestone in the European Union's regulatory landscape with the official launch ...
Read More CalQRisk Shortlisted as Best Technology Partner in Housing Digital Innovation Awards
CalQRisk has been named a finalist in the Housing Digital Digital Innovation awards. CalQRisk is nominated as best ...
Read More CalQRisk Achieves G-Cloud 14 Approved Supplier Status
Delighted to confirm that following on from our GCloud 13 supplier status, that CalQRisk has been listed as ...
Read More